We are certified to ISO 9001 standards and strive to achieve a level of quality superior to our customers’ expectations.
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HB Chemical will distribute products that meet or exceed the quality requirements of our customers while complying with the requirements of the ISO Standards while looking for opportunities to improve. In doing this we will provide excellent service to each customer and add value by striving to be the least total cost distributor of our products.
OVERALL QUALITY OBJECTIVE:
To improve customer satisfaction and the company’s profitability by reducing waste and preventing mistakes through a commitment to a process of continual improvement of our quality management system.